Privacy Policy

Last Updated March, 2026
This Privacy Policy describes how AuthIntelligence (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website at authentelligenceai.com or use any of our marketing automation and customer relationship management services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you create an account, subscribe to a plan, fill out a form, contact our support team, or otherwise interact with our Services. This information may include:

Full name

Email address

Phone number (including mobile number)

Billing and payment information (processed securely through Stripe; we do not store your full credit card number)

Business name, job title, and professional contact details

Any other information you choose to provide in communications with us

1.2 Information Collected Automatically

When you visit our website or use our Services, we may automatically collect certain information about your device and usage patterns, including:

IP address and approximate geographic location

Browser type, version, and operating system

Pages visited, time spent on pages, and navigation paths

Referring website or source that directed you to our site

Device identifiers and screen resolution

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience, analyze website traffic, and understand how our Services are used. Specifically, we use Google Analytics to collect anonymized usage data about how visitors interact with our website. Google Analytics uses cookies to gather this information, and the data is processed in accordance with Google’s privacy practices. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. You may also manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of our Services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide, maintain, and improve our Services

To process transactions and send related billing and account information via our payment processor, Stripe

To respond to your inquiries, support requests, and customer service needs

To send administrative communications such as account confirmations, technical notices, security alerts, and updates to our policies

To send marketing and promotional communications, including SMS messages, where you have provided your consent

To monitor and analyze trends, usage, and activity to improve user experience

To detect, prevent, and address fraud, abuse, or technical issues

To comply with legal obligations and enforce our Terms of Service

3. SMS and Mobile Data Privacy (A2P 10DLC Compliant)

We take your mobile data privacy seriously and are committed to complying with all applicable regulations regarding SMS and text messaging communications.

3.1 Consent and Opt-In

We only send SMS messages to individuals who have provided their prior express consent to receive such communications. Consent is obtained through a clear and conspicuous opt-in process on our website or platform, typically through a form submission or purchase process that includes proper consent checkboxes and disclosure language. We use a double opt-in process to verify your consent before sending any recurring text messages.

For marketing messages, the opt-in disclosure presented at the point of consent reads substantially as follows:

“I consent to receive marketing text messages, about special offers, discounts, and service updates, from AuthIntelligence at the phone number provided. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.”

For non-marketing messages (such as appointment reminders or account notifications), the opt-in disclosure presented at the point of consent reads substantially as follows:

“I consent to receive non-marketing text messages from AuthIntelligence about appointment reminders, account alerts, and service notifications. Message frequency may vary, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.”

Consent to receive text messages is not a condition of purchase or use of our Services.

3.2 Types of SMS Messages

Depending on your preferences and the services you use, you may receive the following types of text messages:

Appointment reminders and scheduling confirmations

Account alerts and notifications related to your use of the Services

Promotional offers, updates, and marketing communications

3.3 Message Frequency and Costs

Message frequency may vary depending on your account activity and preferences. Standard message and data rates may apply as determined by your mobile carrier. AuthIntelligence is not responsible for any fees charged by your carrier.

3.4 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying with any of the following keywords to any text message you receive from us: STOP, UNSUBSCRIBE, END, QUIT, CANCEL, or STOP ALL. Upon receipt of your opt-out request, you will receive a single confirmation message that reads: “You have successfully been unsubscribed from AuthIntelligence. You will not receive any more messages from this number.” You will not receive any further SMS messages from us after this confirmation unless you choose to re-subscribe at a later time.

3.5 Help and Support

For assistance with our SMS communications, you may reply HELP to any message, email us at [email protected] or call us at 8063152893

3.6 No Sharing of Mobile Data

No mobile information, including phone numbers, opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers and subcontractors only as necessary to deliver our SMS communications and support services (for example, our SMS delivery platform). All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3.7 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Payment Processing: We share necessary billing information with Stripe, our third-party payment processor, to complete transactions. Stripe’s handling of your data is governed by their own privacy policy, which is available at https://stripe.com/privacy.

Service Providers: We may share information with trusted service providers who assist us in operating our Services, such as SMS delivery platforms and customer support tools, provided they agree to keep your information confidential and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of AuthIntelligence, our users, or the public.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain certain information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. When your information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Data Security

We implement commercially reasonable technical, administrative, and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you

The right to request correction of inaccurate or incomplete information

The right to request deletion of your personal information, subject to certain exceptions

The right to opt out of marketing communications at any time

The right to withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the information provided in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AuthIntelligence

10501 Quaker Ave Ste 300, Lubbock, TX 79424

Email: [email protected]

Phone: 806 315 2893